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Thank you for shopping with ESOE Security. All orders are shipped directly from our warehouse in Shenzhen, China via trusted international carriers.
Orders are processed within 1–3 business days (Monday–Friday, excluding public holidays). You will receive a shipping confirmation email with a tracking number once your order has been dispatched.
| Region | Method | Estimated Delivery | Shipping Cost |
|---|---|---|---|
| United States | Standard Shipping | 7–12 business days | $39.90 | FREE on orders over $500 |
| International (98 countries) | Standard Shipping | 10–18 business days | $39.90 | FREE on orders over $800 |
| Rest of World | Standard Shipping | 12–20 business days | $39.90 | FREE on orders over $800 |
| All Regions | Express (DHL/FedEx/UPS) | 3–7 business days | Calculated at checkout |
Once your order ships, you will receive an email with a tracking number. You can track your package anytime at our Order Tracking Page.
International orders may be subject to customs fees, import duties, or taxes imposed by the destination country. These charges are the buyer's responsibility and are not included in the product price or shipping cost. We recommend checking with your local customs office for more information.
If your package is lost or arrives damaged, please contact us within 7 days of the expected delivery date. We will work with the carrier to investigate and arrange a replacement or full refund.
If you have any questions about shipping, please reach out to us:
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